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HELP & SUPPORT

How long is processing and handling?

  • Processing takes 2-3 business days not including the day you ordered . The processing can take 3-5 business days. 

  • All hair is pre-ordered ! Once your order is ready to ship , you will receive a tracking email. After receiving tracking number, tracking activity will become avaible after 24 hours.

 

 

Can I make changes to my order?

  • Because we strive on processing the hair as quickly as possible; orders cannot be altered once payment is complete.

 

 

Are samples of the hair available?

  • As of right now, samples are not offered. 

 

 

Do you offer refunds on  the hair?

  • ALL SALES ARE FINAL!!! There are no refunds or exchanges. 

  • Once packages are dropped off at the post office, we longer have control, please contact USPS for further details once you receive the tracking number.

 

 

 

 

 

 

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